Mathcom Customers: Sun Microsystems

When a leading edge manufacturer uses JIT (Just In Time) inventory, managing and tracking parts is critical to business success.

Mathcom designed, developed and implemented a specialized parts management system for Sun. The system uses a web browser client interface, and the server is comprised of Java Servlets and a relational DBMS. The system can be accessed either by web or email, and handles incoming email updates automatically. The project involved frequently changing end user requirements as the business process changed. Mathcom's flexible software development process accommodated those changes easily.

Steve Sullivan has produced an application that is secure, reliable, flexible, maintainable, configurable, adaptable to future business changes, and intuitive for users. He worked closely with business and IT through design and code iterations to ensure the result would be a close fit to actual business needs.

One of the strongest indicators of the quality of Steve's work is the fact that the user community transitioned to the new application with almost no training, almost no confusion, and virtually no complaints. This is almost unheard of with the introduction of an application of this level of complexity. Steve clearly understood and appreciated the concept of designing the application to meet the users' needs, rather than asking the users to adapt to the application.

- Bert Porter, Sun Microsystems

Through the duration of the project, we enjoyed his professional attitude - he was consistently patient, gracious, good-humored, and focused, in the face of moving targets and shifting requirements. He also proved to be an effective communicator with management, users, business process analysts, and developers. At critical junctures, his strong commitment to the success of the project was never disturbed by any conflict of interest. He provided excellent training to Sun IT representatives to help them take responsibility for maintenance of the application after the end of the project.

- Fraser Marshall, Sun Microsystems

Steve Sullivan showed exceptional flexibility in dealing with our changing requirements all along the project. He was able to accommodate all that nicely into the product, and did not compromise quality in trying to be flexible. In fact, since the product went live there have been no major application issues. Really outstanding !

- S. Nair, Sun Microsystems